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Welcome to the world of PRIME Banking

Experience PRIME

Welcome to the world of PRIME Banking - a world centered around your banking convenience… a world where you can feel at home…

At INVESTBANK, relationship matters.  This is why we have developed PRIME Banking - a highly personalized banking service exclusively reserved for our most valued clients.

We maintain a low number of clients per Relationship Manager at PRIME Banking, who provide dedicated and tailored services to build long-term working relationships with clients, understand their financial goals, gauge their risk appetite, and provide advice on their financial positions.

You can rest assured that your dedicated PRIME Relationship Manager, backed by our team of product specialists, will provide the professional advice you need to achieve your financial goals.

And because we value your precious time, through this service, we consistently ensure top priority for all your banking transactions, so you can dedicate more time to your life's other objectives.

We do all this and more for our valued clients in our luxuriously appointed lounges, where you can enjoy the comfort of our exclusive lounges while your dedicated PRIME Relationship Manager attends to your banking needs by:

  • Ensuring you are attended to immediately.
  • Ensuring the shortest turnaround time for your applications and loans.
  • Responding to phone banking requests through a dedicated PRIME Contact Center:
    +962 6 500 1510.
  • Ensuring you receive uninterrupted mobile phone banking and SMS services.
Privileges

At INVESTBANK, we have designed an exclusive package of special banking services and products to meet your individual banking requirements and needs.

Our valued PRIME banking members will benefit from the following products and services:

  • PRIME Lounges at appointed Branches – Shmeisani and Emmar Towers -Sixth Circle, with teller service.
  • A dedicated Relationship Manager.
  • Preferential rates on select products and services.
  • An exclusive and complimentary lifetime VISA Signature Credit Card with supplementary cards for the family, in addition to a Priority Pass membership.
  • An exclusive and Complimentary VISA Electron debit card and cheque book.
  • Special discounts on local and international money transfers.
  • Dedicated phone banking services through PRIME Contact Center + 962 6 500 1510.
  • Seamless online banking services are available to you, www.iBank.jo.
  • Access to Petra VIP lounge at Queen Alia International Airport.
PRIME Infinite Card

Enjoy VIP benefits & the highest levels of services.

Your exclusive lifestyle and need for pampering has led us to extend the key to a lifestyle of luxury. Our PRIME InfiniteCredit Card is a product, only for PRIME members that promises more status and recognition, making it your private door to a world of advantages and benefits that go beyond what other credit cards offer; demanding the highest levels of service.

Our Cash Rewards loyalty program will also get you 2% cash back on each purchase you make.

Your PRIME Infinite credit card gives you LoungeKeyaccess, your personal airport lounge program.

Card benefits:

TRAVEL

PRIME Infinitecredit card adds limitless value every single time you travel. With access to a wealth of exclusivetravel offers, PRIME Infinitecredit card can turn every trip into a unique and memorable experience.

Airport Lounge Access

With access to over 650 airport lounges all around the world, PRIME Infinitecredit cardholders have the rare privilege of travel that’s tailored to you. Unlimited, complimentary access for cardholders, enabled on the payment card itself and One accompanying guest per visit, free of charge.

Get full service support for LoungeKeyvia website, mobile application and 24/7 contact center.

Download the LoungeKey mobile application from Google Play Store or App Store; please search for 'LoungeKey'.

Medical & Travel Assistance

Use your Infinite credit card to pay for your travel and there’s no need to buy travel insurance. Infinite means comprehensive travel insurance for everyone in the family, wherever you travel, business or leisure.*

For visa application purposes, please download your Certificate of Insurance on www.cardholderbenefitsonline.com

Global Customer Assistance Services

No matter where you are in the world, our multilingual service representatives are on hand to assist you 24 hours a day, 365 days a year.

If your Visa card has been lost or stolen, Visa Global Customer Assistance Services representatives can:

  • Block your account from fraudulent purchases within 30 minutes.
  • Arrange for a replacement card to be sent to you within 3 working days.
  • Provide for emergency cash to be collected from 270,000 locations worldwide.

DINING

The 24-hour concierge service provides a personal service to Infinite cardholders, taking care of allthe details so you can simply take your seats and enjoy.

SHOPPING

PRIME Infinitecredit card makes it even easier for you to lose yourself in shopping splendor. Whatever you have theimpulse to buy, you will enjoy access to exclusive offers all over the world.

Concierge Service

The 24-hour concierge service will assist you in every aspect of your shopping experience to ensureyou get precisely what you desire.

Purchase Protection

Purchase Protection provides Infinite you with extra peace of mind whatever you choose to buy.

It protects against the theft or accidental damage of purchased items.

Extended Warranty

Extended Warranty adds real value to the PRIME Infinitecredit cardholder. It doubles the repair period offeredby the original warranty for up to 1 year, so you always feel the benefit of extra protection.

Lifestyle Offers

PRIME Infinitecredit card has the power to enhance every aspect of every lifestyle with exclusive offers availableto you. With everything from golf course discounts to yacht rental discounts, PRIME Infinitecredit card has theoffers to suit even the most unique lifestyle.

For further information about PRIME Infinitecredit card offers and benefits visit: www.visamiddleeast.com/visainfinite

Product conditions apply.

Eligibility

PRIME Banking is an exclusive membership service, which is reserved for clients who maintain one or more of the following:

  • Balances :

- Minimum average balance of 100,000 JOD or its equivalent in foreign currencies for the last six months (current account or savings account).
- Minimum balance of 70,000 JOD or its equivalent in foreign currencies for the last six months (Term Deposits).

  • Salary :

- Minimum gross salary of 5000 JOD transferred to INVESTBANK.

  • Asset:

- Minimum mortgage loan of 250,000 JOD at INVESTBANK.

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